Diego Mugnae

I'm steering my career from Ongoing Support towards Front End development and been studiyng for the past 2 years. I can work with the folowing technologies: Vue.Js, JavaScript, SCSS/SASS, Python.

Work history

[Multiplus SA - Brazil] - [System Analyst] - [Jan/2013 – Feb/2019]

Responsible for monitoring, troubleshoot and any technical issues related to the company processes.
Perform functional testing in products prior to their release.
Moreover, responsible for issuing reports and creating KPIs of the Fixing-rates and technical issues therefore, the company had been able to tackle the more detrimental issues with ease.
The main technologies used at troubleshooting were SQL ORACLE, MongoDB , Microsoft SQL, Excel, Oracle ATG, IBM SIEBEL, Oracle BPEL Process Manager, Kibana, JavaScript and Elasticsearch.

[BRQ] - [Information Technology Technician] - [Mar/2012 – Jan/2019]

Responsible for monitoring, troubleshoot and any technical issues related telecom processes.
Troubleshooting sytem issues, develop scripts in SQL.

Education


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