Responsible for monitoring, troubleshoot and any technical issues related to the company processes.
Perform functional testing in products prior to their release.
Moreover, responsible for issuing reports and creating KPIs of the Fixing-rates and technical issues therefore, the company had been able to tackle the more detrimental issues with ease.
Responsible for monitoring, troubleshoot and any technical issues related telecom processes.
Troubleshooting sytem issues, develop scripts in SQL.